******************************************************
* TICKET #2402-811        *CLOSED*        2010-02-24 *
******************************************************
*                                                    *
* ASSIGNED  : n/a                                    *
* DEPT CODE : AAV                                    *
* CUSTOMER  : 84125, James A------                   *
* WORKSTAION: BCDM-643843                            *
* SITE      : M/BCD                                  *
*                                                    *
*                                                    *
* __ ISSUE __                                        *
*                                                    *
*   Client called in stating: "My name is on the     *
*   Internet, and I don't want it there."            *
*                                                    *
*   ~ Client approved VNC connection                 *
*   ~ Remoted to client's PC                         *
*                                                    *
* __ TROUBLESHOOTING __                              *
*                                                    *
*    Client did a search, and was upset that his     *
*    name came up in search results                  *
*                                                    *
*    I educated client as to the nature of the       *
*    Internet, and that if you look up any persons   *
*    name, there will be some result                 *
*                                                    *
*    Client stated that they did not want this, and  *
*    requested that I remove it                      *
*                                                    *
*    Informed client that I did no not have control  *
*    over what information is on the Internet        *
*                                                    *
*    Client asked to speak to supervisor             *
*                                                    *
*    Advised ------ about issue; she declined to     *
*    accept call since she also did not have control *
*    over what information is on the Internet        *
*                                                    *
*    Advised client to contact Internet for further  *
*    assistance; could not provide phone number      *
*                                                    *
*    Client not satisfied with resolution.           *
*                                                    *
******************************************************

chaika

dont use internet

hekate

lieliski

zathura

Tiešām slikts serviss - nevar pat iedot Interneta telefonu :))

rediiss

hehe did you try switch it off and on :D

purvainais

“WORKSTAION”? Interesants apzīmējums.

Hm, bet par risinājumu domājot. Ja ieliek kaut kur klienta trubā kaut kādu proksi, kurš izfiltrē laukā minētās personas vārdu no cauri laižamajiem internetiem, tad klients būtu mega apmierināts. PROFIT?

src

Ohaio štata (paš?)valdības gan jau nepatiktu šāds nodokļu tērēšanas gadījums :D

purvainais

Pašvaldībai (lasi: dilbertiski birokrātiskai valsts iestādei) nepatiktu tāds risinājums? Kamōōōn :)