Aiiij!
"Unfortunately, we were unable to resolve this claim in your favor because
the item purchased was virtual or intangible. As a result, we have not
taken any action against the seller at this time but we have noted your
dissatisfaction in the seller's record for future reference.

If you still have concerns about this transaction, we encourage you to
continue to work directly with the seller for an amicable resolution."

Netikt atpakaļ pie sava piķa T_T