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11:05 pm![[info]](http://klab.lv/img/userinfo.gif){kind=small} estapens[Link] | Hey Spiceheads, Thought that you would appreciate this... Recently, we have been swapping out our old XP machines with new Dell PCs. We have been getting Dell 9020s (all-in-one) units. Bigger screens, newer hardware, save space - all great things! We have been doing this for quite a few months without problems, until today... A few moments ago - I get a call from the top of "Upper Management" who is reporting a severe IT problem. They go on to day that: "For THREE whole weeks, an entire location has had no PCs and that their base units have all been stolen! They had been left with only having screens...! Its urgent and top priority for IT to get them new base units so that they can work and for us to then report the theft to the authorities..." My heart just sank at how blind some people can be with the things around them...How can it be that not one of 10 - 20 people in an office, everyday, are unable to figure out that the screen IS THE PC! How can, not one person in the office, understand that the screens are the new PCs that have been mentioned in many, many emails - almost daily, before the project started! You would think that in three weeks somebody would have at least been curious and pushed the big ON button?! How can the problem go all the way up management without one person thinking... WHATS THIS BUTTON FOR?! How can it take three weeks to raise such a problem to IT!? So, what 'fail' stories do you have where users have not understood the change in hardware or a release of new tech? From: SpiceWorks
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